Low-Cost IP Carriers and Managed IP Telephony

Is your business a small to medium-sized enterprise? If so, it's likely that VoIP technology can assist in increasing your company's productivity and turnover, as well as save money through lower tariffs and connection rates.

Regular PSTN phone lines are often assumed to be the better choice for business communication. However, if you consider all of the hidden costs and time-consuming maintenance issues regarding phone lines, PSTN phone systems are fast becoming an outmoded method of communication. Nowadays, hosted and managed IP telephony offer a streamlined solution that incorporates all avenues of business communication, not only telephony.

It's the features of low-cost IP carriers that count
VoIP technology offers features designed for modern business practice. Systems have been developed that are dependable, and have rich functionality to assist your business in being results-driven, making life easier every working day. These features assist in keeping businesses productive and costs minimal because:

* Cheap IP carriers offer connectivity through a single, centralised system. This means that calls are free between sites, no matter where in the world they are located.


* Tools to manage settings and functions are easily accessible online. Systems are simple to use, which means that employees won't require training.


* Controls are accessed through a web interface. Each user can configure their call settings to their own specifications. Functions include call management, online billing, PBX functionality and updates. Systems are fully scaleable.


* An operator console is a feature of VoIP, and is similar to a switchboard. Using this console, receptionists are able to manage multiple calls through a single interface and divert them to the correct extension with ease.


* Voicemail and fax is a given feature where VoIP is concerned. Voice messages are accessible through an inbox and can be saved as the original voice message or as emails. Messages are accessible from any phone or Internet connection. Faxes are also sent to an inbox for reading, saving or forwarding.


* Satellite and global roaming technology enables you to stay online anywhere in the world. VoIP calls, Internet access through Wi-Fi hotspots (charged at local rates), emails and conference calling are just some of the features of satellite and global roaming technology.



VoIP benefits lead to lower bills and increased return on investment
When communication systems are simple, reliable and cost-effective, the benefits are significant to business success because:

* Free calls between sites mean big savings. Need to contact an employee or business partner overseas? If they are a VoIP subscriber, the call costs your business nothing.


* Easy-to-use tools allow businesses to integrate varied locations, complete with extension dialing.


* Enhanced functionality offers a range of features that save time and make it easy to stay connected. Functionality can be costly, but VoIP allows subscribers to make use of the latest technology without a hefty bill.


* Generally, business clients are located worldwide and employees can stay connected around the globe using satellite and global roaming technology. This means that business processes are not hampered by high connectivity costs and unstable Internet connections. Connection fees charged at local rates keep travel communication costs to a minimum.