Monday, May 24, 2010

HP and Alcatel-Lucent Deliver Unified Communication and Collaboration Solutions

HP and Alcatel-Lucent have jointly announced they will cooperate on developing Unified Communications and Collaboration (UC&C) platforms. Building on the companies' global alliance, this agreement enables HP and Alcatel-Lucent to deliver and market end-to-end UC&C solutions to clients. These solutions use the convergence of telecommunications and IT to transform the way customers use UC&C services.

"Clients want an open, holistic approach to services delivery that maximizes their investment in UC&C," said Gary M. Budzinski, senior vice president and general manager, Technology Services, HP. "The strength of Alcatel-Lucent and HP's combined portfolio provides organizations with open and highly scalable solutions that address the touch points where communication is critical."

"We have a common approach to solutions that meet the needs of each individual customer's requirements, including their existing technology mix, overall organizational needs and migration plans for the future," said Tom Burns, president, Enterprise and Strategic Industries business, Alcatel-Lucent. "HP and Alcatel-Lucent have forged a close relationship which will enable enterprises around the world to drive down costs, improve productivity and optimize the customers' experience throughout the entire UC&C environment."

As part of the agreement, HP will help clients achieve a greater return on their UC&C investments by using the Genesys Customer Interaction management Platform, UC connect solutions and the Alcatel-Lucent OmniTouch Instant Communication Suite and IP Telephony offering - the OmniPCX Enterprise.

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