USA based banking group, StonehamBank has launched mobile banking and payment services using a platform supplied by mobile banking services provider, FIS.
"We're focused on providing our customers with the latest means to access and receive information about their accounts, whenever and wherever they need it," said Patricia Lauzon, vice president of retail operations, StonehamBank. "One customer might need to pay a bill they've remembered at the last minute. Another might enjoy the security of receiving alerts about transactions made on their accounts. The mobile services we have implemented from FIS provide us with the flexibility to meet the needs of a wide variety of customers by offering around-the-clock access and convenient functionality."
Mobile customers can use a variety of different hand-held devices, from simple flip phones to PDAs, to access all of StonehamBank's mobile capabilities either by downloading the bank's mobile application onto their phone or accessing the application through their phone's Web browser. These users can check account balances, view mini-statements for recent activity, transfer money between accounts, pay bills and make last-minute payments. Customers can also take advantage of using text messaging to check their balances or receive alerts, even if their phones do not have Web browser access.
"FIS is fully committed to helping financial institutions provide mobile customers with convenient and immediate access to financial information via their cell phones," said Kay Nichols, executive vice president, FIS Channel Solutions. "The integrated nature of FIS Mobile Financial Services helps make it easier for institutions such as StonehamBank to stand out in their local marketplace. With this flexible mobile solution, FIS enables clients to move out in front of their competitors quickly to offer the on-demand convenience of mobile services without significant up-front resource commitments."
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